CURRICULUM
Service Designerin, Innovation Managerin
& Design Thinking Expertin
Leidenschaft für User Research
Entwicklung neuer Produkte, Dienstleistungen und kultureller Veränderungen
Gestaltung und Moderation von Design Thinking Workshops, Design Sprints und langfristigen Projekten
Management von Teams und Interessengruppen
Designer & Design Thinker
Studies
Abschluss als Diplom Designer an der KISD
(Köln International
School of Design), Cologne University of Applied Sciences Köln Deutschland | 2006 - 2011Germany
Sprachen
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Deutsch
Muttersprache
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Portugiesisch
Muttersprache
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Englisch
full professional proficiency
Französisch
full professional proficiency
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Spanisch
limited working proficiency
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Griechisch
limited working proficiency
Design Skills
Nutzerrecherche <3
Qualitative & quantitative research
Design Thinking
Design Sprints
Co-creation sessions
Personaentwicklung
Prototyping & Testing
Datenvisualisierung
Business Model Canvas
Scrum (basics)
Soft Skills
Leadership
Team building & Management
Mentoring
Stakeholder Management
Change Management
Coaching & Facilitation
Lean Change Management
Projektmanagement
Selected Clients
AXA
Microsoft
Procter & Gamble
Bayer
Gothaer
Provinzial
Net Cologne
Deutscher Caritasverband
TÜV Rheinland
Vaillant
Maastricht University
Bradesco Seguros
Governo do Rio de Janeiro
Sk Stiftung Kultur
Publikationen
Co-Autorin: The Future of Service Design Editorial Board: Tarja Chydenius, Alessandra Enriconi, Birgit Mager, Maurício Manhães,Abigail Schreider, Jeannette Weber, Kokaew Wongpichet Publisher: Prof. Birgit Mager, KISD | TH Köln, Gustav-Heinemann-Ufer 54, 50968 Köln
My desk is my castle
Co-Autorin in: My Desk is my Castle exploring personalisation culture, Editor: Uta Brandes, Michael Erlhoff (2011) Publisher: Birkhäuser
Design Thinking - Business Innovation ​
My role: German Professional Technical review
Editor: Mauricio Vianna, Ismar Vianna, Isabel Krumholz Adler, Branda de Figueredo Lucena, Beatriz Russo Publisher Publisher: Logos Verlag Berlin, 2014
The Future of Service Design
Universitäten
– Seit/2021
Gastdozentin | Cologne Business Shool, Universität zu Köln & InsurLab
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– 03/2021
Workshopmoderation | TH Köln, The Future of Service Design Conference
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– 04/2019
Workshopmoderation | UCLA, Berkeley University California
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– 02/2019
Supervision und Prüfung einer Bacherlorarbeit Hochschule Anhalt department of Design (Anhalt University of Applied Science). Thema: Lernkultur im Fachbereich Design.
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– 04/2016 - 12/2016
Service Designer & Projektanager | Service at Science Factory (part of Maastricht University)
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– 04/2010
Teaching Assistant
Design Recherche & Gender Design Kyushu University, Fukuoka, Japan | Project: My Desk is my Castle, Köln International School of Design
PROFESSIONelles
CURRICULUM
Workshops &
Konferenzes
– Seit 02/2019
Service Designer, Innovation Consultant and Founder, Freelancer (Kunden: NRWBank, Palis, FutureGov, Universität zu Köln, Neo Q, Maastricht University, AOP Health)
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– Seit 04/2019
Gastdozentin, Design Thinking Online Course, Berkeley Innovation Group
– 01/2017 - 01/2019
Senior Service Designer & Innovationsberaterin INNOVATION RADICALS, Köln, Deutschland
– 03/2016 - 12/2016
Service Designer | Service Science Factory (SSF) teil der Maastricht University, Maastricht, Niederlande
– 03/2015 - 03/2015
Freelance Designer | Grafik Design, Ausstellungsdesign, Webdesign, Online Marketing
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– 02/2013 - 09/2013
Innovationsberaterin | MJV Innovation and Technology, Rio de Janeiro, Brasilien
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– 08/2008 - 12/2012
Independent Designer | Grafik Design, Ausstellungsdesign, Product Design
– 09/2004 - 04/2005
Public relations für den Tourism | Amsterdam Sauer, Rio de Janeiro, Brazil
– 04/2018
Rednerin & Facilitator Service Design Jam, Köln, Germany
– 01/09/2014 - 14/09/2014
Studentin | EU Intensive Summer Programm on Service Design and Sustainability, Ermoupolis, Griechenland
– 15/02/2014
Rednerin | WIAD World Information Architecture Day, Ermoupolis, Griechenland
– 09/03/2013
Facilitatorin | Open Design Co-working workshop für Soziale Innovation in Kooperation with Mecca Rede, Rio de Janeiro. Workshop in der community Complexo do Alemão, Rio de Janeiro Brazil.
– 10/09/2012 - 16/09/2012
Studentin | Summerschool Kritische Szenografie, Kunsthochschule Kassel
(Art University Kassel), Kassel, Germany
